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The purpose of the Quality Learning Program is to provide public schools, accredited non-public schools, preschools, and school districts with media, technology, content area assistance, and staff development courses.  The services include:  assisting schools and school districts with Iowa Chapter 12 school improvement and compliance expectations; providing media materials, online access, and professional resources; supporting content area curriculum, instruction, and assessment needs; and facilitating educator and school staff access to staff development courses that meets employment training requirements, license renewal, and graduate credit opportunities.  These services are delivered through access to a quality media center, supports from a teacher librarian, availability of online databases and resources, and assistance from a renewal center for staff development.  These services are accessible through a statewide network of AEAs facilitating cooperative purchasing to reduce media/technology costs for area schools and school districts.

Primary Contacts

Nancy McIntire
Coordinator of Quality Learning
Bettendorf Service Center
(563) 344-6455

Jennifer Spray
Administrative Assistant
Bettendorf Service Center
(563) 344-6478

Betsy Justis
Staff Development Specialist
Bettendorf Service Center
(563) 344-6481

Program Services

The following services are provided to schools and school districts:

  • Comprehensive School Improvement
  • Content Area Teacher Networks (CATN’s)
    • Gifted and Talented
    • Global Education
    • Guidance Counselors
    • Health Education
    • Music Education
    • Physical Education
    • Social Studies
    • English Language Learners (ELL)
  • Media Services
    • Copyright
    • Digital Video Editing 
    • K-12 / Professional / Curriculum Libraries
    • Production Services
    • Snap Online Media Catalog
    • Test Materials
  • Renewal Center
    • Administrator Endorsement Renewal
    • Evaluator License Training
    • Child Abuse Reporting and Training Services
    • Paraeducator Training
    • School Bus Driver Training
    • Staff Development Courses/Workshops
    • Teacher/Administrator Licensure Center
  • Teacher Librarian Academy 

Service Descriptions

Outcomes (Effectiveness)

The Quality Learning Program is monitored and evaluated through its program outcomes, program data, participant surveys and evaluation feedback, and regional needs assessment feedback.  The program is evaluated by ongoing data collection and advisory needs assessment such as the Profile of Services, Statewide AEA Satisfaction Survey, and specific educator advisory groups.

Program Outcomes

  • All schools and school districts have assistance to meet and/or exceed Iowa’s Chapter 12 comprehensive school improvement expectations.
  • All schools and school districts have media and technology assistance to meet teaching and learning needs.
  • All schools and school districts have diverse learner, talented and gifted education and English Language Learner, assistance to meet teaching and learning needs.
  • All schools and school districts have access to courses to meet their educational requirements, license renewal, and graduate credit course needs.

Program Feedback

  • Program data collected, analyzed, and evaluated by AEA consultants and administrators.
  • Teachers participate in annual advisory meetings providing specific AEA service feedback.
  • Profile of Services data are gathered and monitored annually to ensure schools and school districts have equitable availability of AEA services.
  • Administrators and teachers complete evaluation surveys, respond through advisory processes, and have an opportunity to complete the annual Iowa AEA Satisfaction Survey.  These data points are used to continuously provide feedback to improve AEA services to children, families, schools and school districts.  The following are general data points used to inform AEA service effectiveness.
    • Met the professional needs of educators
    • Assist educators with Federal and/or state mandates
    • Had a positive impact on schools (continuous school improvement)
    • Assisted in improving instruction and/or job related practices
    • Created and maintained a good working relationship
    • Is responsive to student learning needs
    • Assisted in improving student achievement
    • Provided leadership to meet emerging educational needs


An expectation of area education agencies is to support and provide educational efficiencies within a statewide education system.  AEAs, in Iowa, were established, in 1974, to provide such resource efficiencies.  Media services provide the following education system efficiencies:

  • Access to high quality media and libraries (including online resources)
  • Access to high quality professional development
  • Access to networking opportunities for all content area teachers

Resource Allocation

  • 7% of Human Resources
  • 16 AEA Staff Members
    • 1 Leader
    • 3 Field Staff
    • 12 Support Staff (including Media Clerks and Van Drivers)

Participation: (Equitable Availability of Services)

All public schools, accredited non-public schools, and school districts participate in media services.

Supporting Evidence:

Alignment to the Agency’s Reading, Mathematics, and Science Goals

The Media services facilitate the delivery of AEA services to schools and school districts that support closing the achievement gaps and improving reading, mathematics, and science student performance.

Alignment of AEA Standards for Service

Early Childhood services address the following AEA Standards of Services:

281—72.4(1) School and Community Planning
281—72.4(2) Professional Development
281—72.4(3) Curriculum, Instruction, and Assessment
281—72.4(4) Diverse Learner Needs
281—72.4(5) Multicultural Gender Fair
281—72.4(6) Media Services
281—72.4(7) School Technology
281—72.4(8) Leadership

Standard Alignment Document

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