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Mississippi Bend AEA
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Technology & Print

The purpose of the Information Technology Department, a progressive working team, is to provide support and leadership and to meet the current and future needs of our customers by actively seeking new solutions in a professional, cooperative, and open environment.


District Network Resource Page

IT Support (Submit or look-up a ticket for IT issue resolution)

Print Request

Universal Service Fund RFP's Year 2018

Aggregation 2018


Randy Olsen
Coordinator of Information Technology
Phone: 563-344-6475

Jenna Pfitzenmaier
Administrative Assistant
Phone: 563-344-6310

Network Problems

Wide Area Network/Local Area Network Support

Support and maintenance is provided for Wide Area Network (WAN) for school districts located in AEA 9. Local Area Network (LAN) support is given to the school districts when requested.

Eban S. Hill
Network Technician
Phone: 563-344-6340

Tom Thompson
Network Technician
Phone: 563-344-6339

Patricia G Schluter
Network Technician
Phone: 563-344-6328

Computer Repair Service

This area provides repair and maintenance of Macintosh and PC computers and peripherals.

Dennis Pluym
Information Systems Support Tech
Phone: 563-344-6329

Print Services

The purpose of Print Services, as a willing and supportive work group, is to provide information and quality services by meeting customer needs in a friendly and professional environment.

The Print Services department provides desktop publishing, graphic services, freehand drawing, full-service printing, color copies, digital scanning, posters, banners, and engraving. The Print Department staff will turn ideas and information into quality finished products.

Originals may be reproduced in a variety of sizes ranging from 2" x 2" up to 11" x 17". Many paper colors, weights and styles ranging from 20# bond to gloss coated stock are available, as well as a wide variety of ink colors.

Copies, files, records, teaching lessons, etc. can be digitally scanned and returned in a variety of formats. This is an excellent opportunity to have large files burned onto a CD or disk. Files may also be returned via email.

Susan M. Waddell
Graphic Artist
Phone: 563-344-6472

© 2021 Mississippi Bend Area Education Agency