Technology & Print
The purpose of the Information Technology Department, a progressive working team, is to provide support and leadership and to meet the current and future needs of our customers by actively seeking new solutions in a professional, cooperative, and open environment.
Services
District Network Resource Page
IT Support (Submit or look-up a ticket for IT issue resolution)
Universal Service Fund RFP's Year 2018
Contacts
Randy Olsen
Coordinator of Information Technology
Bettendorf
Phone: 563-344-6475
Jenna Pfitzenmaier
Administrative Assistant
Bettendorf
Phone: 563-344-6310
Network Problems
Wide Area Network/Local Area Network Support
Support and maintenance is provided for Wide Area Network (WAN) for school districts located in AEA 9. Local Area Network (LAN) support is given to the school districts when requested.
Eban S. Hill
Network Technician
Bettendorf
Phone: 563-344-6340
Tom Thompson
Network Technician
Bettendorf
Phone: 563-344-6339
Patricia G Schluter
Network Technician
Bettendorf
Phone: 563-344-6328
Computer Repair Service
This area provides repair and maintenance of Macintosh and PC computers and peripherals.
Dennis Pluym
Information Systems Support Tech
Bettendorf
Phone: 563-344-6329
Print Services
The purpose of Print Services, as a willing and supportive work group, is to provide information and quality services by meeting customer needs in a friendly and professional environment.
The Print Services department provides desktop publishing, graphic services, freehand drawing, full-service printing, color copies, digital scanning, posters, banners, and engraving. The Print Department staff will turn ideas and information into quality finished products.
Originals may be reproduced in a variety of sizes ranging from 2" x 2" up to 11" x 17". Many paper colors, weights and styles ranging from 20# bond to gloss coated stock are available, as well as a wide variety of ink colors.
Copies, files, records, teaching lessons, etc. can be digitally scanned and returned in a variety of formats. This is an excellent opportunity to have large files burned onto a CD or disk. Files may also be returned via email.
Print Request Form
Susan M. Waddell
Graphic Artist
Bettendorf
Phone: 563-344-6472